Module 6: Managing Difficult Conversations
Module Sections
Introduction
Understand the landscape of difficult conversations and why approaching them constructively is a transformative skill.
S1: Managing Difficult Conversations
Learn to prepare for challenging interactions by defining objectives, cultivating a growth mindset, and using empathy.
S2: Putting Knowledge into Practice
Apply your skills through the analysis of real-world scenarios and skill development exercises like role-playing.
Conclusion
Embrace the opportunity within difficult conversations to foster mutual growth and strengthen relationships.