Module 3: Active Listening and Empathy
Module Sections
Introduction
An overview of how active listening and empathy form the foundation of genuine connection and understanding.
S1: The Art and Science of Active Listening
Learn key techniques for paying attention, providing feedback, and overcoming barriers to effective listening.
S2: Cultivating Empathy and Rapport
Understand the components of empathy and learn practical strategies for developing it and building rapport.
S3: The Power of Asking Powerful Questions
Master the art of asking questions that provoke deep thinking and stimulate meaningful conversation.
S4: Integration and Application
Apply your skills through case studies and exercises to integrate these principles into real-life scenarios.
Conclusion
A summary of how integrating these skills is essential for building strong, resilient relationships.